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Frequently Asked Questions

Here are some common questions about our company.

Fiber internet uses fiber-optic cables to deliver data at much higher speeds compared to DSL (copper wire) or wireless (Wi-Fi/LTE).

This means faster downloads, smoother video calls, and more stable connections — even with multiple devices online.

MTC has started rolling out fiber across key areas in Mati. You can message us with your barangay and street name, and we’ll

check availability right away.

We currently offer plans starting at 999 to 1199 (50 to 100 mbps). These are ideal for:

Streaming (Netflix, YouTube, etc.), Online classes and meetings, Gaming, Small business operations

You can visit our office, contact us via [phone number / Facebook page], or apply online. Just prepare a valid ID.

Our current promo includes Piso installation for new subscribers in eligible areas. But our regular rate for installation fee is PHp

3,600.

A modem/router will be provided upon installation. This remains the property of MTC and must be returned if the subscription is

canceled before the contract ends. However, once you complete your contract term and choose to terminate your plan, the

modem becomes yours.

Once your application is approved and the area is fiber-ready, installation usually takes 3–5 working days.

Please contact our technical support hotline or Facebook page. We’re actively working to improve service, and quick fixes can often be done remotely.

Yes, MTC makes it easy to upgrade or downgrade depending on your needs. Just give us a quick call or visit our office. 

Yes, standard plans come with a 24-month lock-in period, depending on the promo. We’ll discuss the full terms during sign-up 

Let us know at least 7 days before you move. If your new area is covered, we can transfer your connection. 

 You can pay at our office, through GCash, PayMaya, bank transfer, or at partner payment centers like Bayad Center.

Yes! All our fiber plans are unlimited and unthrottled, perfect for all-day use without worrying about data caps.

You may cancel any time, but early termination fees may apply. Computation is subscription fee times 3.